Your mission is to help enterprises turn Kestrel into an operating capability with measurable control, adoption, and assurance outcomes.
What you will own
- Own customer outcomes from deployment planning through sustained operation.
- Build success plans tied to governance and technical evidence.
- Coordinate product, engineering, support, security, and executive stakeholders.
- Identify risk early and communicate clearly during difficult moments.
- Turn recurring customer needs into structured product feedback.
What we look for
- Enterprise customer success or technical programme leadership experience.
- Ability to navigate technical, governance, and executive stakeholders.
- Strong operating cadence and written communication.
- Experience managing risk, adoption, and measurable outcomes.
- A calm, accountable approach to escalations.
How we hire
No resume is required at this stage. We begin with structured questions so your judgment and actual work can carry the application. We do not use AI to rank, score, summarise, or reject candidates.